Adult Programs/ Business and Corporate

Business Etiquette  
Good manners and a working knowledge of professional behavior are essential and productive skills. Give yourself a Manners Makeover that will give you the tools to enhance your confidence and feel comfortable in any business or social situation. You will learn how to master your professional presence and enhance your image, make introductions, proper handshaking technique, remember names, how to make small talk, improve your mingle-ability and dining etiquette. A power point presentation accompanies this program.

Schmooze You Looze- Reaching your Business and Career Goals through Professional Networking
Many people confuse networking with schmoozing. They believe all they need to do is distribute and collect as many business cards as they can. They are nervous meeting and making conversation with new acquaintances or don't view networking as being worthwhile. Networking is not schmoozing, networking is about developing, nurturing and maintaining relationships. Effective networking is an art that can be learned and adapted to a variety of social situations. Learn the myths about networking and the techniques you can put into practise to network effectively. Gain the self-confidence needed to attend social functions, work a room with ease and develop long lasting relationships.

Dining Etiquette
Knowing the rules for dining and having the ability to consistently practice the technical skills related to eating will allow you for feel more comfortable in dining situations. If you are more comfortable you can make others more comfortable, which is really what good manners are all about. Learn styles of eating, formal table setting, silverware savvy, navigating the place setting, dining do's and don'ts, managing difficult foods, manners at the table, restaurant manners, finessing the buffet, invitations, entertaining etiquette, host and guest duties, much more. This program includes a fine dining experience.

Conversation a la Carte – The Art of Conversation and Networking
Are you nervous and tongue tied at business and social events?  Do you dread attending the company celebration party and other seasonal festivities?  Are you so distracted  you can only think to ask “What do you do?”  Do you spend all your time at business events hanging out at the bar or with people you already know?  You aren’t alone.  Competent, talented, intelligent people from all walks of life need assistance in developing conversation, social and dining skills. 
Let Louise Fox, recognized by press and television as Canada’s Etiquette Expert, help you boost your self confidence, climb the corporate ladder, broaden your business and social circles and feel comfortable in any social situation from dinner with the CEO to cocktails in a room full of strangers.  Boost your social intelligence with training in the art of conversation and hands on cocktail etiquette and networking skills.  Learn how to avoid awkward silences, start conversations even when you have nothing to say, improve your listening skills, exit conversations gracefully and turn every social or business event into an opportunity for success.

Manners on the Lunch Menu
This compressive adult dining program with power point presentation, covers all aspects of dining etiquette in a condensed version suitable for a lunch and learn program. You will learn styles of eating, formal table setting, silverware savvy, navigating the place setting, dining do's and don'ts, managing difficult foods, manners at the table, invitations, seating guidelines, toasting, host and guest duties, much more.

Manners Makeover
Good manners and a working knowledge of professional behavior are essential and productive skills. Give yourself a Manners Makeover that will give you the tools to enhance your confidence and feel comfortable in any situation. You will learn how to master your 30 seconds and, enhance your image, make introductions, proper handshaking technique, remember names, how to make small talk, improve your mingle-ability and dining etiquette. A power point presentation accompanies this program.

Mind Your Netiquette: Communicating Effectively in the Digital Age
Relationships today often begin without face to face contact. Because first impressions are important the use of etiquette in communication technology becomes increasingly significant. When using email and various communication technologies, “Netiquette” training can make the difference when creating a positive first impressions and establishing long term relationships. It offers solutions to help you communicate more effectively and eliminate some of the most common, yet costly, mistakes.

Shattering the Bamboo Ceiling
You have a strong worth ethic, are well educated, hard working and ambitious.  You have a good job, but somehow those promotions are not coming your way.  As you are passed over for promotion you are beginning to think the corner office might be out of your reach.  Perhaps you’ve hit the Bamboo Ceiling!

This seminar identifies those self limiting cultural influences in the Asian “Model Minority” and provides participants with a corporate tool kit to develop their career, avoid misunderstandings and manage cultural differences in order to break through the “Bamboo Ceiling” without undergoing a cultural makeover or compromising cultural values. 

Rationale:
Asians have the largest university graduation population, yet statistics show that only a small percentage make it up the corporate ladder to top positions, in spite of their education and work ethic. 

Who should take this seminar?

• University students and working professionals of Asian background who wish to advance their career and successfully negotiate upward mobility and reach their full potential. 
• Non Asian managers requiring assistance in understanding and communicating with their Asian colleagues. 

Topics Covered:
Reality check assessment, Confucianism vs. Corporation-cultural clashes in the workplace, blueprint for success, your corporate tool kit, understanding the business priority, establishing professional presence, communication strategies, internal and external networking, conversation skills, key mobility strategies.

Communicating Confidence and Competence
Can you imagine how much simpler life would be if everyone said exactly what needed to be said when it needed to be said? Whether verbal, nonverbal or in print, our communications send an impression. Canada's etiquette ladies speak with humor and insight about communicating with clarity and polish, the role of grammar, the nuances of modern technological etiquette, listening skills, nonverbal messages and how to talk to anyone, anytime, anywhere!

Attaining Optimal Confidence: Achieving Maximum Potential
IMAGINE… walking into a room full of strangers and not feeling self-conscious, staying calm and collected when the unexpected arises or being the professional you have always envisioned. How much could you accomplish if you no longer worried about the “what ifs?”? Imagine knowing for certain that you could tackle any challenge that came your way? Achieving optimum personal productivity is all about confidence. With a shift in perspective, willingness to change and a great deal of effort, anyone can become more self-assured.

Professional Business Dress and Decorum – Suited for Success
First impressions do matter and there's a lot more to professionalism than an expensive suit. Success in modern business is determined by a combination of confidence, competence, attitude, demeanor, and communication, all of which are enhanced by a polished executive image. Canada's etiquette ladies give tips on how to leave a lasting impression and consistently present yourself competently and confidently by paying attention to guidelines for appropriate dress, choosing powerful colors, making the most of accessories and much more.

Professionalism in the Modern Workplace
We're only as strong as the weakest link… Those of us who depend on, and work in a team-oriented atmosphere, know this to be true. We're responsible to each other! Communication skills, courtesy and professionalism are essential. This session provides helpful hints for defining professionalism, identifying core competencies for professionalism, setting goals for developing professionalism and discussions about motivation and productivity. Canada's etiquette experts speak about specific behaviors that encourage team members to consistently exhibit respect, and leadership as well as service orientation and attitude.

Service Techniques for Food and Beverage Personnel
Today's guest is educated and articulate. Businesspeople entertaining corporate clients and others entertaining for social occasions have high expectations for service. Whether you work in a gaming facility, sports center, lounge, restaurant, or hotel, you need to know what the modern guidelines are for serving food and beverage. What is resting position? How do you read a guest's nonverbal cues and solicit feedback appropriately? Knowledge leads to confidence and makes all the difference when it comes to providing superior service. Join Canada's etiquette experts and learn how to present yourself and your employer in a positive, professional way.

Tea and Etiquette Programs

Afternoon Tea and Etiquette
The custom of having afternoon tea began in England in the mid nineteenth century and has developed from simple bread and butter to the delightful repast it is today. Enjoy a gourmet tea tasting and an etiquette essentials refresher.

Confidence Tea and Truffles
Ever feel self-conscious when you enter a room or meet strangers? Do you wonder how to introduce yourself and others? Are you sometimes stumped by small talk? Enjoy an afternoon tea, a special chocolate treat and a real big boost of confidence.

Manners Makeover Tea
Relax, enjoy a pot of Proprietea and enjoy a manners makeover. You will learn how to increase your confidence in social situations, tips for dining etiquette and much more.

Mother's and Daughter's Tea
Celebrate the special relationship that mothers, daughters and grandmothers enjoy. Enjoy a tasting of unique teas and traditional tea menu along with an etiquette presentation on the nuances of tea or wedding etiquette.

Royal Tea
End your day with High Tea, the most substantial of tea menus of traditional English Fare complemented with hearty gourmet tea blends. An etiquette presentation covering dining etiquette precedes the High Tea meal. Royal Tea also includes a glass of wine with your meal.

Festive Fantasy Tea
Enjoy a gourmet Holiday Tea tasting and learn savvy tips for entertaining during the holidays, gift giving protocol, cocktail party tips and more holiday surprises.

Business Tea and Etiquette
Many business relationships today involve social functions. Meeting over a cup of tea is gaining appreciation among executives because it is lighter on the expense account, involves less food and it doesn't include alcohol. This session presents the latest social and business etiquette applicable to professional and personal situations.

Wedding Etiquette
Doing it Right! How to Have the Perfect Wedding with Minimum Stress and Maximum Style

Weddings today are more complex than ever before with new traditions, cultural considerations, and family relationships to consider. This seminar shows how to handle the big decisions and little details that will make your wedding the celebration it should be; stress free and uniquely yours! You will learn engagement etiquette, who pays what, invitation etiquette, family dilemmas, dining etiquette, receiving lines and toasts encore weddings, sticky situations and post wedding duties.